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Privacy Policy

As of January 2021

  1. Name and address of the person responsible

    2. The responsible party within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

    Fluvius GmbH
    Berta-Benz-Strasse 22
    40670 Meerbusch
    Germany

    +49 2159 67500-0
    info@fluvius.de
    www.fluvius.info

  2. Contact details of the data protection officer

    3. The data protection officer of the controller is:

    DataCo GmbH
    Dachauer Strasse 65
    80335 Munich
    Germany

    +49 89 7400 45840
    www.dataguard.de

  3. General information on data processing
    4. 1. Scope of personal data processing

    We process personal data of our users in principle only to the extent necessary to provide a functional website and our content and services. The processing of personal data of our users is regularly carried out only with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and the processing of the data is required by legal regulations.

    2. Legal basis for the processing of personal data

    In so far as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) p. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

    When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) p. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

    If processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) p. 1 lit. c DSGVO serves as the legal basis.

    In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) p. 1 lit. d DSGVO serves as the legal basis.

    If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) p. 1 lit. f DSGVO serves as the legal basis for the processing.

    3. Data deletion and storage period

    The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may take place beyond this if this has been provided for by the European or national legislator in Union regulations, laws or other regulations to which the controller is subject. Blocking or deletion of data will also take place if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

  4. Rights of the data subject

    5. If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights against the controller:

    1. Right of access

    You may request confirmation from the controller as to whether personal data concerning you are being processed by it.

    If such processing is taking place, you may request information from the controller about the following:

    1. the purposes for which the personal data are processed;
    1. the categories of personal data which are processed;
    1. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
    1. the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
    1. the existence of a right to rectify or erase the personal data concerning you, a right to have the processing restricted by the controller, or a right to object to such processing;
    1. the existence of a right to lodge a complaint with a supervisory authority;
    1. any available information about the origin of the data, if the personal data are not collected from the data subject;
    1. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR, and at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

    You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.

    2. Right to rectification

    You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

    3. Right to restriction of processing

    Under the following conditions, you may request the restriction of the processing of personal data concerning you:

    • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
    • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
    • the controller no longer needs the personal data for the purposes of processing, but you need it for the establishment, exercise or defense of legal claims; or
    • if you have objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override your interests.

    If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

    If the restriction of processing has been restricted under the above conditions, you will be informed by the controller before the restriction is lifted.

    4. Right to erasure

    a) Obligation to erase

    You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay, if one of the following reasons applies:

    1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
    1. You withdraw your consent on which the processing was based pursuant to Art. 6 (1) p. 1 lit. a or Art. 9 (2) lit. a DSGVO and there is no other legal basis for the processing.
    1. You object to the processing pursuant to Article 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21 (2) DSGVO.
    1. The personal data concerning you have been processed unlawfully.
    1. The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
    1. The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

    b) Information to third parties

    If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

    c) Exceptions

    The right to erasure does not exist to the extent that the processing is necessary to

    1. to exercise the right to freedom of expression and information;
    1. to comply with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
    1. for reasons of public interest in the field of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
    1. for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
    1. to assert, exercise or defend legal claims.

    5. Right to information

    If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

    You have the right against the controller to be informed about these recipients.

    6. Right to data portability

    You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

    1. the processing is based on consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO or Art. 9 (2) lit. a DSGVO or on a contract pursuant to Art. 6 (1) p. 1 lit. b DSGVO and
    1. the processing is carried out with the help of automated procedures.

    In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, where this is technically feasible. The freedoms and rights of other persons must not be affected by this.

    The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    7. Right to object

    You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

    The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

    If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

    If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for these purposes.

    You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

    8. Right to withdraw consent under data protection law

    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

    9. Automated decision-making in individual cases, including profiling

    You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

    1. is necessary for the conclusion or performance of a contract between you and the controller,
    1. is permissible on the basis of legal provisions of the Union or the Member States to which the controller is subject and those legal provisions contain adequate measures to safeguard your rights and freedoms as well as your legitimate interests or
    1. with your explicit consent.

    However, these decisions must not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

    In the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his own point of view and to contest the decision.

    10. Right to lodge a complaint with a supervisory authority

    Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

    The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.

  5. Provision of the website and creation of the logfiles
    6. 1. Description and scope of data processing

    Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

    The following data is collected in this process:

    • Information about the browser type and version used
    • The user's operating system
    • The user's Internet service provider
    • The date and time of access
    • Websites from which the user's system accessed our website
    • Websites accessed by the user's system through our website

    This data is stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the assignment of data to a user. Storage of this data together with other personal data of the user does not take place.

    2. Purpose of data processing

    The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

    In these purposes also lies our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f DSGVO.

    3. Legal basis for data processing

    The legal basis for the temporary storage of data is Art. 6 para. 1 p. 1 lit. f DSGVO.

    4. duration of storage

    The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.

    5. Possibility of objection and removal

    The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

  6. Use of cookies
    7. 1. Description and scope of data processing

    Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

    We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

    In the cookies, the following data is stored and transmitted:

    • Language settings
    • Log-in information

    We also use cookies on our website that allow us to analyze users' browsing behavior.

    This way, the following data can be transmitted:

    • Search terms entered
    • Frequency of page views
    • Use of website features

    The user data collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data is not stored together with other personal data of the users.

    2. Purpose of data processing

    The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

    We require cookies for the following applications:

    • Taking over language settings
    • Recognition of search terms

    The user data collected through technically necessary cookies are not used to create user profiles.

    The analyze cookies are used for the purpose of improving the quality of our website and its content. Through the analyze cookies, we learn how the website is used and can thus constantly optimize our offer.

    All technically unnecessary cookies are used, among other things, to optimize the user experience.

    3. legal basis for data processing

    The legal basis for the processing of personal data using cookies is Art. 6 para. 1 p. 1 lit. a DSGVO.

    The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f DSGVO.

    4. Duration of storage, possibility of objection and removal

    Cookies are stored on the user's computer and transmitted by it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to fully use all the functions of the website.

    If you use a Safari browser version 12.1 or higher, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.

  7. Newsletter
    8. 1. Description and scope of data processing

    On our website there is the possibility to subscribe to a free newsletter. In doing so, the data from the input mask is transmitted to us when registering for the newsletter.

    • Email address

    There is no disclosure of data to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

    2. Purpose of data processing

    The purpose of collecting the user's email address is to deliver the newsletter.

    The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.

    3. Legal basis for data processing

    The legal basis for the processing of data after registration for the newsletter by the user is, if the user has given his consent, Art. 6 para. 1 p. 1 lit. a DSGVO.

    4. duration of storage

    The data will be deleted as soon as they are no longer necessary to achieve the purpose of their collection. Accordingly, the user's email address will be stored for as long as the subscription to the newsletter is active.

    The user's email address will be stored for as long as the subscription to the newsletter is active.

    The other personal data collected in the course of the registration process are usually deleted after a period of seven days.

    5. Possibility of objection and removal

    The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter.

    This also enables revocation of consent to the storage of personal data collected during the registration process.

  8. Email contact
    9. 1. Description and scope of data processing

    On our website, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.

    The data will be used exclusively for the processing of the conversation.

    2. Purpose of data processing

    In the case of contact via email, this also constitutes the necessary legitimate interest in the processing of the data.

    3. Legal basis for data processing

    The legal basis for the processing of the data, if the user has given his consent, is Art. 6 para. 1 lit. a DSGVO.

    The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

    4. Duration of storage

    The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the facts concerned have been conclusively clarified.

    The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

    5. Possibility of objection and removal

    The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us via Email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

    All personal data stored in the course of contacting us will be deleted in this case.

  9. Contact form
    10. 1. Description and scope of data processing

    On our website there is a contact form, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored.

    At the time the message is sent, the following data is stored:

    • Email address
    • name
    • first name
    • Subject, message

    Your consent will be obtained for the processing of the data as part of the submission process and reference will be made to this privacy policy.

    Alternatively, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.

    The data will be used exclusively for the processing of the conversation.

    2. Purpose of data processing

    The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in the processing of the data.

    The other data collected during the course of the contact will not be used for any other purpose.

    The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

    3. Legal basis for data processing

    The legal basis for the processing of data, if the user has given his consent, is Art. 6 para. 1 p. 1 lit. a DSGVO.

    The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 p. 1 lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b DSGVO.

    4. duration of storage

    The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

    The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

    5. Possibility of objection and removal

    The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us via Email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

    All personal data stored in the course of contacting us will be deleted in this case.

  10. Company appearances

    11. Use of corporate presences in social networks

    Instagram:

    Instagram, Part of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland

    On our company page we provide information and offer Instagram - users the opportunity to communicate. If you perform an action on our Instagram company page (e.g. comments, posts, likes, etc.), it may be that you thereby make personal data (e.g. clear name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by the company Instagram, which is co-responsible for the Fluvius GmbH - corporate presence, we can not make any binding statements about the purpose and scope of the processing of your data.

    Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:

    • products
    • Services
    • Contact person

    In this regard, publications about the company's presence may include the following content:

    • Information about products
    • Information about services
    • Customer contact

    At the same time, each user is free to publish personal data through activities.

    The legal basis for data processing is Art. 6 para.1 p.1 lit. a DSGVO.

    The data generated by the company website is not stored in our own systems. You can object at any time to the processing of your personal data that we collect in the course of your use of our Instagram - Company Appearance and assert your data subject rights listed under IV. of this privacy policy. To do so, send us an informal email to heekeren@fluvius.de. For the processing of your personal data by Instagram and the corresponding objection options, you can find more information here:

    Instagram: https://help.instagram.com/519522125107875

    YouTube:

    YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States

    On our company page, we provide information and offer YouTube users the possibility of communication.If they perform an action on our YouTube - company presence (for example, comments, posts, likes, etc.), it may be that you thereby make personal data (for example, plain name or photo of your user profile) public. However, since we generally or to a large extent have no influence on the processing of your personal data by YouTube, which is jointly responsible for the Fluvius GmbH corporate presence, we cannot make any binding statements on the purpose and scope of the processing of your data.

    Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the corporate presence for:

    • products
    • Services
    • Contact person

    In this regard, publications about the company's presence may include the following content:

    • Information about products
    • Information about services
    • Customer contact

    At the same time, each user is free to publish personal data through activities.

    The legal basis for data processing is Art. 6 para.1 p.1 lit. a DSGVO.

    The data generated by the company website is not stored in our own systems. You can object at any time to the processing of your personal data that we collect in the course of your use of our YouTube - Company Appearance and assert your data subject rights mentioned under IV. of this privacy policy. To do so, send us an informal email to heekeren@fluvius.de. For the processing of your personal data by YouTube and the corresponding objection options, you can find more information here:

    YouTube: https://policies.google.com/privacy?gl=DE&hl=en

  11. Hosting

    12. The website is hosted on servers by a service provider contracted by us.

    Our service provider is:

    Mittwald CM Service GmbH & Co. KG
    Königsberger Straße 4-6
    32339 Espelkamp

    The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

    • browser type and browser version
    • Operating system used
    • Referrer URL
    • Host name of the accessing computer
    • Date and time of server request
    • IP address

    This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.

    The location of the server of the website is geographically in Germany.

  12. Geotargeting

    13. We use the IP address and other information provided by the user (in particular zip code in the context of registration or ordering) for regional targeting (so-called "geotargeting").

    The regional targeting serves, for example, to automatically show you regional offers or advertising, which often have a higher relevance for users. The legal basis for the use of the IP address and, where applicable, other information provided by the user (in particular zip code) is Art. 6 (1) lit. f DSGVO, based on our interest in ensuring more precise targeting and thus providing offers and advertising with higher relevance for users.

    In doing so, a part of the IP address as well as the additional information provided by the user (in particular zip code) is merely read and not stored separately.

    You can prevent geotargeting by using, for example, a VPN or proxy server that prevents precise localization. In addition, depending on the browser you use, you can also disable location localization in the corresponding browser settings (if supported by the respective browser).

    We do not use geotargeting on our website.

    We use geotargeting on our website for the following purposes:

    • Geoblocking
    • Customer targeting
    • Advertising purposes
  13. Plugins used

    14. We use plugins for various purposes. The plugins we use are listed below:

    • Using Google Maps
      1. Scope of processing of personal data

        2. We use the online map service Google Maps of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). We use the Google Maps plugin to visually display geographical data and embed it on our online presence. By using Google Maps on our online presence, information about the use of our online presence, your IP address and addresses entered in the route planning function are transmitted to a Google server and stored there.
        For more information about the processing of data by Google, please click here:
        https://policies.google.com/privacy?gl=DE&hl=en

      2. Purpose of the data processing

        3. The use of the Google Maps plug-in serves to improve user-friendliness and an appealing presentation of our online presence.

      3. Legal basis for the processing of personal data

        4. The legal basis for the processing of users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 p.1 lit. a DSGVO.

      4. Duration of storage

        5. Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

      5. Recall and Opt-Out Policy

        6. You have the right to revoke your data privacy consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
        You can prevent the collection as well as the processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
        You can use the following link to disable Google's use of your personal data:
        https://adssettings.google.de
        For more information on opting out and removing Google, please visit:
        https://policies.google.com/privacy?gl=DE&hl=en

    • Using WPML
      1. Scope of processing of personal data

        2. We use WPML provided by OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong (hereinafter referred to as WPML). WPML is a multi-language plugin for WordPress. We use WPML to display our online presence in different languages. When you visit our online presence, WPML stores a cookie on your terminal device to save the language setting you have selected. Personal data can be stored and evaluated, especially the activity of the user (in particular, which pages have been visited and on which elements have been clicked) as well as device and browser information (in particular, the IP address and operating system).
        For more information on the processing of data by WPML, please click here:
        https://wpml.org/documentation/privacy-policy-and-DSGVO-compliance

      2. Purpose of data processing of personal data

        3. The purpose of using WPML is to be able to display our online presence in multiple languages.

      3. Legal basis for the processing of personal data

        4. The legal basis for data processing is Art. 6 para.1 p.1 lit. f DSGVO. Our legitimate interest lies in addressing visitors to our online presence in your native language.

      4. Duration of storage

        5. WPML stores cookies on your terminal device. Information about the storage duration of the cookies can be found at: https://wpml.org/documentation/privacy-policy-and-DSGVO-compliance

      5. Opposition and removal

        6. You can prevent the collection as well as the processing of your personal data by WPML by preventing third-party cookies from being stored on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) installed in your browser.
        For more information on opt-out and removal options against WPML, please visit:
        https://wpml.org/documentation/privacy-policy-and-DSGVO-compliance

    • Using Newsletter2Go
      1. Scope of processing of personal data

        2. We use the service provider Newsletter2Go of Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin, Germany (hereinafter referred to as Newsletter2Go) to send our newsletter. Newsletter2Go is a provider of email and SMS marketing and enables us to communicate directly with potential customers via email and SMS newsletters. If you register for the newsletter, the data you enter when registering for the newsletter will be transferred to Newsletter2Go and stored there. As a result, further personal data may be stored and evaluated, especially the activity of the user (in particular, which pages have been visited and which elements have been clicked on) and device and browser information (in particular, the IP address and the operating system). For this purpose, your data will also be stored by Newsletter2Go. Your data will not be disclosed to third parties for the purpose of receiving the newsletter and Newsletter2Go does not obtain the right to disclose your data. After registration Newsletter2Go will send you an email to confirm your registration. Furthermore, Newsletter2Go offers various analysis options about how the sent newsletters are opened and used, e.g. to how many users an email or SMS was sent, whether emails or SMS were rejected and whether users unsubscribed from the list after receiving an email or SMS.
        For more information on how Newsletter2Go processes your data, click here:
        https://www.newsletter2go.de/datenschutz/

      2. Purpose of data processing

        3. The personal data collected in the context of a subscription to the newsletter will be used exclusively for sending our newsletter, possibly for invitations to events and, if you are already our customer, for our customer mail. Furthermore, subscribers to the newsletter could be informed by email if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or the change of technical conditions.

      3. Legal basis for the processing of personal data

        4. The legal basis for the processing of users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 p.1 lit. a DSGVO.

      4. Duration of storage

        5. Your personal information will be stored for as long as necessary to fulfill the purposes described in this privacy policy or as required by law. In addition, you may contact Newsletter2Go and request deletion of your information.

      5. Recall and Removal Option

        6. You have the right to revoke your data privacy consent at any time. By revoking the consent, the legality of the processing carried out on the basis of the consent until the revocation is not affected.
        You can revoke your consent to the storage of data, as well as their use for sending the newsletter by Newsletter2Go at any time. You can exercise your revocation at any time by sending an email to Newsletter2Go or by clicking on the link provided in each newsletter.
        For more information on objection and removal options vis-à-vis Newsletter2Go, please visit:
        https://www.newsletter2go.de/datenschutz/

    • Using Contact Form 7
      1. Scope of processing of personal data

        2. We use the Wordpress plugin Contact Form 7 of RockLobster LLC., Sakai 810-0001 Fukuoka Prefecture Chuo-ku Tenjin 1-chome 8-1, Fukuoka City Hall, Japan (Hereafter: RockLobster)to manage contact forms on our online presence. Entered form data is transmitted via email. Personal data can be stored and evaluated, especially the activity of the user (in particular, which pages have been visited and on which elements have been clicked) and device and browser information (in particular, the IP address and the operating system). In the process, data may be transmitted to RockLobster servers in Japan. Regarding Japan, there is an adequacy decision of the European Union. You can find this here:
        https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=OJ:L:2019:076:TOC
        For more information on the processing of data by Contact Form 7, please click here:
        https://contactform7.com/privacy-policy/

      2. Purpose of the data processing

        3. The use of the Contact Form 7 plug-in serves to improve the user-friendliness of our online presence. We use this plug-in to easily create contact forms, embed them and display them in an appealing way.

      3. Legal basis for the processing of personal data

        4. The legal basis for the processing of personal data of users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.

      4. Duration of storage

        5. Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

      5. Recall and Removal Option

        6. You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
        You can prevent the collection as well as the processing of your personal data by Contact Form 7 by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or using a script blocker such as. such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
        For more information on opt-out and removal options against Contact Form 7, please visit:
        https://contactform7.com/privacy-policy/

    • Using Google ReCaptcha
      1. Scope of processing of personal data

        2. We use Google ReCaptcha of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. This tool is intended to check whether a data entry is compliant and has not been made by a bot.To this end, Google ReCaptcha analyzes and authenticates the behavior of an online presence visitor with regard to a wide variety of characteristics. Personal data can be stored and evaluated, especially the activity of the user (in particular mouse movements and on which elements have been clicked) and device and browser information (in particular time, IP address and operating system). collected or used in connection with the parallel use of authenticated Google services such as Gmail.
        For more information on the processing of data by Google, please click here:
        https://policies.google.com/privacy?gl=DE&hl=en

      2. Purpose of the data processing

        3. The use of Google ReCaptcha serves to protect our online presence from misuse.

      3. Legal basis for the processing of personal data

        4. The legal basis for the processing of users' personal data is, in principle, the user's consent in accordance with Art. 6 para. 1 p.1 lit. a DSGVO.

      4. Duration of storage

        5. Your personal information will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

      5. Recall and Removal Option

        6. You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
        You can prevent the collection as well as the processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
        You can use the following link to disable Google's use of your personal data:
        https://adssettings.google.de
        For more information on opting out and removing Google, please visit:
        https://policies.google.com/privacy?gl=DE&hl=en

This privacy policy was created with the assistance of DataGuard.

Table of contents

  1. Name and address of the responsible person
  2. Contact details of the data protection officer
  3. General information about data processing
  4. Rights of the data subject
  5. Providing the website and creating the logfiles
  6. Use of cookies
  7. Newsletter
  8. Email contact
  9. Contact form
  10. Company appearances
  11. Hosting
  12. Geotargeting
  13. Plugins-used

Fluvius GmbH

Berta-Benz-Straße 22
40670 Meerbusch
Tel: +49 (0)2159 67500-0
Fax: +49 (0)2159 67500-19

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Newsletter subscription

Stay informed and sign up for our newsletter! All you need to enter is your e-mail address. Confirmation of registration will then be sent to your e-mail box.

OUR NEWSLETTER AND THE DSGVO

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. In the course of this, the potential recipient allows himself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received will the address be actively included in the distribution list. We use this data exclusively for sending the requested information and offers.

Sendinblue GmbH is used as the newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue GmbH is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue GmbH is a German, certified provider, which was selected according to the requirements of the German Data Protection Regulation and the German Federal Data Protection Act. Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go

You can revoke your consent to the storage of data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The data protection measures are always subject to technical updates, which is why we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.

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